Privacy Policy
How we collect, use, and protect your information.
Last updated: 2026
What we collect
We collect information you give us directly, such as when you place an order, contact us, or submit a form on this site. This includes your name, email address, phone number, and any other information you choose to share.
We also collect basic usage data through our ordering platform (Toast) and any third-party services we use (including analytics tools, if any). This may include your IP address, browser type, and pages visited.
How we use it
We use your information to fulfill orders, respond to inquiries, and improve our service. We do not sell your personal information to third parties. We do not send marketing emails without your consent.
Third-party services
Our online ordering is powered by Toast. Catering orders may be processed through EZ Cater. These platforms have their own privacy policies. We encourage you to review them directly.
If you download the Grillbird app, that is also operated through Toast and subject to their terms.
Cookies
This website may use cookies for basic functionality and analytics. We do not use tracking cookies for advertising purposes.
Data security
We take reasonable measures to protect your information. Payment processing is handled by Toast and their secure infrastructure. We do not store credit card numbers.
Your rights
You may request access to, correction of, or deletion of personal information we hold about you. Email us at matt@grillbird.com and we’ll respond promptly.
Contact
Questions about this policy? Email matt@grillbird.com or call either location directly.